Tuesday, October 24, 2017

McDonald's 'mirror of Starbucks' is revolutionizing the chain's business - here's how

It brings a lot of money back to McDonald's.

It brings a lot of money back to McDonald's.

"It's high margin, and we're under-penetrated there," Kempczinski said.

In other words, even when McDonald's is selling beverages for half the price of Starbucks, McDonald's is still turning a sizeable profit on McCafe drinks.

Customers buy breakfast as well.

Customers buy breakfast as well.

If customers are already at McDonald's for coffee, they're primed to buy something off of McDonald's breakfast menu — and vice versa.

Infrequent customers can be turned into regulars.

Infrequent customers can be turned into regulars.

According to executives, building out the coffee menu is key to making McDonald's a habit, not just an infrequent treat.

It provides a reputation boost.

It provides a reputation boost.

One of franchisees' biggest complaints about the new drinks was that they were merely copying Starbucks.

"Time-consuming products like this do not belong on McDonald's menu," one franchisee told Mark Kalinowski, a Nomura analyst.

However, at $2, McCafe beverages are significantly less expensive than Starbucks' — and they still push a more gourmet image than most McDonald's menu items. For comparison, a tall caramel macchiato at Starbucks costs nearly twice as much, at $3.95. A tall Starbucks cappuccino costs $2.95.


Source: Business Insider India